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Emergency Preparedness

Emergency Management

The overall objective of emergency management is to ensure the effective management of response forces and resources in preparing for and responding to situations associated with natural disasters, technological incidents and national security emergencies. The Port of Los Angeles (POLA), in conjunction with the City of Los Angeles Emergency Management Department (EMD), has established the following operational priorities:

• Provide Port security

• Evacuate vessels for the safety of crew members

• Evacuate Port facilities and the Port area

• Regulate the movement and anchorage of vessels

• Establish liaison with other City/government agencies

• Procure and maintain emergency supplies and equipment

• Establish damage assessment and prioritization procedures

• Identify shelter facilities

• Provide employee emergency preparedness training

In an emergency, governmental response is an extraordinary extension of responsibility and action, coupled with normal day-to-day activity. Normal governmental duties will be maintained with emergency operations carried out by those agencies assigned specific emergency functions. The Standardized Emergency Management System (SEMS) has been adopted by POLA for managing response to multi-agency and multi-jurisdiction emergencies and to facilitate communications and coordination among all levels of the system and among all responding agencies.

The Port of Los Angeles also observes The National Incident Management System (NIMS) is a comprehensive system that improves local response operations through the use of the Incident Command System (ICS) and the application of standardized procedures and preparedness measures. It promotes development of cross-jurisdictional, statewide and interstate regional mechanisms for coordinating response and obtaining assistance during a large scale or complex incident.

NIMS incorporates incident management best practices developed and proven by thousands of responders and authorities across America. These practices, coupled with consistency and national standardization, are carried forward throughout all incident management processes: exercises, qualification and certification, communications interoperability, doctrinal changes, training, and publications, public affairs, equipping, evaluating, and incident management.

EMD is the lead agency for the City’s implementation and integration of NIMS. EMD coordinates this City-wide effort to achieve compliance.

City of Los Angeles Emergency Contact Numbers

 

EMERGENCIES – life or death emergencies that require the immediate response of police, fire or paramedics

911

Abandoned Vehicles

(800) 222-6366

American Red Cross
(Public Information)

(855) 891-7325
(24 hours)

Animal Services

(888) 452-7381
(24 hours)

Battered Women Hotline

(310) 392-8381

Building Inspection
(Building and Safety)

(888) 524-2845
(7 a.m.-5 p.m.)

Child Abuse

(800) 540-4000

Coast Guard Operations Search and Rescue

(310) 732-2045
TTY (213) 473-6296

Domestic Violence Hotline

(800) 978-3600

Electricity/Power Service
(Department of Water and Power)

(800) 342-5397

Gas Service (The Gas Company)

(800) 427-2200

Los Angeles Port Police

(310) 732-3500
(24 hours)

Los Angeles Police Department (non-emergency)

(877) 275-5273

Graffiti Removal
(Board of Public Works - Office of Community Beautification)

311  

LAPD Non-Emergency

(877) ASK-LAPD
(877) 275-5273

LAPD Narcotics Hotline

(800) 662-2878

Parking Violations (LA Superior Court)

(213) 742-1884

Park related Emergencies (Park Rangers)

(323) 913-7390

Rape Hotline (Rainbow Services)

(310)  547-9343

Refuse collection

(800) 773-2489

Road closures (Cal Trans)

(800) 427-7623

Runaway Hotline

(800) 231-6946

Sandbags

Click here for sand and sandbag locations.

Sewer or Storm Drain Problems

(213) 485-7575
(213) 485-5391
(6:30 a.m.-1 a.m., weekdays)
(213) 485-7575
(6:30 a.m.-1a.m., weekends)
(310) 823-5507
(310) 822-0777
(1a.m.-6:30 a.m.)

Storm Damage/Mudslide Reports

(888) 524-2845
(7 a.m.-5 p.m.)

Street Lights

311

Suicide Prevention Hotline

(877) 727-4747
(310) 391-1253

Terrorist Threats

(877) A-THREAT
(877) 284-7328

Traffic Signals

(213) 580-1177
(213) 485-2046 (after hours)

Trees Down/Debris Removal and Related Problems

(800) 996-2489

Water Service (Department of Water and Power)

(800) 342-5397

 

 

Emergency Web Links

In the event of an emergency, the City of Los Angeles' Emergency Management Department will post updates and relevant emergency information via the UPDATELA Website at www.updatela.com.

American Red Cross Greater Los Angeles
California Office of Emergency Services
California Highway Patrol
Center for Disease Control (CDC)

Citizen Corps / (Ready.gov)

City of Los Angeles Emergency Management Department
City of Los Angeles Update LA
Community Emergency Response Training (CERT)
Community Outreach Promoting Emergency Preparedness (COPE)
Federal Emergency Management Agency (FEMA)
Los Angeles City Fire Department
Los Angeles County Department of Health Services
Los Angeles County Fire Department
Los Angeles County Office of Emergency Management
Los Angeles County Sheriff's Department
Los Angeles Police Department
Los Angeles Port Police
National Weather Service for Los Angeles/Oxnard
Salvation Army
Southern California Earthquake Center
U.S. Coast Guard – 11th District
U.S. Department of Homeland Security
West Coast and Alaska Tsunami Warning Center

 

311 - One call to City Hall

Within the City jurisdiction, you can dial 311 if you need further assistance accessing City services. This number is available toll-free 24 hours a day, seven days a week. For those outside the City jurisdiction, call (213) 473-3231. Callers within Los Angeles, Ventura, Orange, San Bernardino and Riverside Counties can call (866) 4LA-CITY or (866) 452-2489, toll-free.

For additional information about emergency preparedness programs in the City of Los Angeles, contact:

Emergency Management Department
200 North Spring Street, Room 1533
Los Angeles, California 90012
Phone: (213) 978-2222
Fax: (213) 978-0535

http://emergency.lacity.org/index.htm

www.updatela.org

 

Emergency Communications

Success in saving lives and property is dependent upon timely dissemination of warning and emergency information to citizens in threatened areas. With the potential threat of earthquakes, wildfires, storms, and hazardous materials spills, it is important for residents to know how the Port of Los Angeles, City of Los Angeles and the Los Angeles County Operational Area would notify the community before, during, or after an emergency. It is essential that information be provided timely. Listed below are the various ways emergency information — alerts and warnings — may be disseminated to the community.

EAS (Emergency Alert System)

Emergency information is broadcast directly via the Los Angeles County Sheriff's Department to the various media outlets. For emergency events and conditions of concern a broadcast message is disseminated to the public via radio and television stations. The message is a voice message only, with text messages scrolling on the television screen.

Cable Television

The City has an agreement with the various Cable franchises to provide the public with alert and notification of various disaster situations via EAS. The City's cable channel 35 (LA CityView) will also provide directions to the community via scrolled information and through live delivery. (LA CityView is not available with satellite providers).

AM Radio

Listen to KNX 1070 AM for regional emergency alert information for the Los Angeles County area.

Satellite Radio

SiriusXM complies with FCC regulations requiring them to carry national emergency alert announcements similar to those heard on terrestrial radio. SiriusXM provides nationwide alerts from the EAS on all of its channels. State and local emergency alert messages and information specific to major metropolitan markets are provided on SiriusXM's local traffic and weather channels (channels 132 to 140, with Los Angeles specifically on 140). SiriusXM does not provide state and local emergency alert messages on any of its other channels. SiriusXM also carries weekly and monthly emergency alert test announcements on all channels. These tests can be heard only on our satellite channels; they cannot be heard on their audio channels heard online, on Sprint phones, the DISH Network (Sirius packages), or on AT&T or Alltel (XM packages).

Amateur Radio

The Emergency Operations Organization (EOO) of the City of Los Angeles has designated the Los Angeles Fire Department (LAFD) to manage its amateur radio program under the Auxiliary Communication Service (ACS) agreement with the California Governor’s Office of Emergency Services. The City of Los Angeles Auxiliary Communication Service Radio Net meets each Monday evening at 19:30 (7:30 p.m.) for the purpose of passing radio traffic to ACS members. The LAFD manages the ACS Monday Night Radio Net for the EOO of the City of Los Angeles. All Amateur Radio Operators not affiliated with the Los Angeles City ACS are invited to monitor the Net or are requested to take their traffic to another frequency until the Net is completed. If you are a licensed Amateur Radio Operator (aka 'Ham'), or, you wish to become one through our Mentoring Program, we welcome you to join or support the efforts of the LAFD Auxiliary Communications Service (ACS).

The LAFD ACS Radio Net operates each Monday night at 7:30 p.m. on:

147.30 MHz (+) PL-110 or 224.68 MHz (-) PL-114

Routine matters such as current events, upcoming training and drills are addressed during the Monday Night Radio Net. The ACS is an integral part of the LAFD’s communications infrastructure and has the full support of LAFD Administration. ACS volunteers are considered vital in supporting a wide variety of Department operations, especially in times of duress.

Emergency Digital Information Service (EDIS)

The State of California issues emergency notification via a digital service called EDIS. Individuals who are interested in getting these messages can subscribe for free at http://edis.oes.ca.gov/

Other warning notification systems used in the City of Los Angeles include:

• Mobile emergency vehicles sirens and loud speakers

• Helicopters using public address systems

• Door to door notification by both Police and Fire, Neighborhood Watch Block Captains, and City personnel