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Emergency Preparedness

Emergency Management
The overall objective of emergency management is to ensure the effective management of response forces and resources in preparing for and responding to situations associated with natural disasters, technological incidents and national security emergencies. The Port of Los Angeles in conjunction with the City of Los Angeles, Emergency Management Department has established the following operational priorities:

  • Provide Port security
  • Evacuate vessels for the safety of crew members
  • Evacuate Port facilities and the Port area
  • Regulate the movement and anchorage of vessels
  • Establish liaison with other City/government agencies
  • Procure and maintain emergency supplies and equipment
  • Establish damage assessment and prioritization procedures
  • Identify shelter facilities
  • Provide employee emergency preparedness training

In an emergency, governmental response is an extraordinary extension of responsibility and action, coupled with normal day-to-day activity. Normal governmental duties will be maintained, with emergency operations carried out by those agencies assigned specific emergency functions. The Standardized Emergency Management System (SEMS) has been adopted by the Port of Los Angeles for managing response to multi-agency and multi-jurisdiction emergencies and to facilitate communications and coordination among all levels of the system and among all responding agencies. By September 30, 2006 all governmental entities were required to transition to a new Emergency Management process.

In March 2004, the Secretary of Homeland Security, at the request of the President, released the National Incident Management System (NIMS). NIMS is a comprehensive system that improves local response operations through the use of the Incident Command System (ICS) and the application of standardized procedures and preparedness measures. It promotes development of cross-jurisdictional, statewide and interstate regional mechanisms for coordinating response and obtaining assistance during a large scale or complex incident.

NIMS incorporates incident management best practices developed and proven by thousands of responders and authorities across America. These practices, coupled with consistency and national standardization, will now be carried forward throughout all incident management processes: exercises, qualification and certification, communications interoperability, doctrinal changes, training, and publications, public affairs, equipping, evaluating, and incident management.

Mayor Antonio Villaraigosa has designated the Emergency Management Department (EMD) as the lead agency for the City’s implementation and integration of NIMS. EPD will coordinate this Citywide effort to achieve compliance. All City departments, bureaus and agencies have been instructed by the Mayor to designate a NIMS Implementation Coordinator to work with EMD. EMD chairs the NIMS Integration Task Force which includes representatives from the City’s major emergency response agencies. The Task Force has assisted with the drafting of this Plan and will provide coordination assistance for full NIMS integration and implementation.

City of Los Angeles Emergency Contact Numbers
Dial 911 when there is a life or death emergency that requires the immediate response of emergency services such as police, fire or paramedic. Click here for sand and sandbag locations.

LAPD en Español: (213) 928-8222

Abandoned Vehicles (800) ABANDON
(800) 222-6366
American Red Cross
(Public Information)
(213) 739-5205
(24 hours)
Animal Services (888) 452-7381
(24 hours)
Battered Women Hotline (310) 392-8381
Building Inspection
(Building and Safety)
(888) 524-2845
(7 a.m.-5 p.m.)
Child Abuse (800) 540-4000
Coast Guard Operations Search and Rescue (310) 732-2045
TTY (213) 473-6296
Domestic Violence Hotline (800) 978-3600
Electricity/Power Service
(Department of Water and Power)
(800) 342-5397
(24 hours)
Gas Service (The Gas Company) (800) 427-2200
Los Angeles Port Police (310) 732-3500
(24 hours)
Los Angeles Police Department
(non-emergency)
877-ASK-LAPD
(877) 275-5273
Graffiti Removal
(Office of Community Beautification)
(866) 452-2489
Narcotics Hotline (800) 662-2878
Parking Violations (213) 742-1884
Park Ranger-related Emergencies (323) 913-7390
Rape Hotline (626) 793-3385
Refuse collection (800) 773-2489
(24 hours)
Road closures (Cal Trans) (800) 427-7623
Runaway Hotline (800) RUNAWAY
(800) 231-6946
Sewer or Storm Drain Problems (213) 485-7575
(213) 485-5391
(6:30 a.m.-1 a.m., weekdays)

(213) 485-7575
(6:30 a.m.-1a.m., weekends)

(310) 823-5507
(310) 822-0777
(1a.m.-6:30 a.m.)
Storm Damage/Mudslide Reports (888) 524-2845
(7 a.m.-5 p.m.)
Street Lights Outside of the City (866) 452-2489
Suicide Hotline
(877) 727-4747
(310) 391-1253
Terrorist Threats
(877) A-THREAT
(877) 284-7328
Traffic Signals (213) 580-1177
(213) 485-2046 (after hours)
Trees Down/Debris Removal and Related Problems

(800) 996-2489
(24 hours)

Water Service
(Department of Water and Power)
(800) 342-5397
(24 hours)

 

Emergency Web Links
In the event of an emergency, the City of Los Angeles' Emergency Management Department will post updates and relevant emergency information via the UPDATELA Website at www.updatela.com.

American Red Cross Greater Los Angeles
California Office of Emergency Services
California Highway Patrol
Center for Disease Control (CDC)
Citizen Corps
City of Los Angeles Emergency Management Department
City of Los Angeles Update LA
Community Emergency Response Training (CERT)
Community Outreach Promoting Emergency Preparedness (COPE)
Federal Emergency Management Agency (FEMA)
Los Angeles City Fire Department
Los Angeles County Department of Health Services
Los Angeles County Fire Department
Los Angeles County Office of Emergency Management
Los Angeles County Sheriff's Department
Los Angeles Police Department
Los Angeles Port Police
National Weather Service for Los Angeles/Oxnard
Salvation Army
Southern California Earthquake Center
U.S. Coast Guard – 11th District
U.S. Department of Homeland Security
West Coast and Alaska Tsunami Warning Center

 

311

If you need further assistance accessing City services, call the 311 Call Center by dialing 311 within City limits, toll-free 24 hours a day, seven days a week. 311 is also available by calling (213) 473-3231. Callers within Los Angeles, Ventura, Orange, San Bernardino and Riverside Counties can call (866) 4LA-CITY or (866) 452-2489, toll-free.

For additional information about emergency preparedness programs in the City of Los Angeles, contact:

Emergency Management Department
200 North Spring Street, Room 1533
Los Angeles, California 90012
Phone: (213) 978-2222
Fax: (213) 978-0535
www.lacity.org/emd
www.updatela.org

Emergency Communications
Success in saving lives and property is dependent upon timely dissemination of warning and emergency information to citizens in threatened areas. With the potential threat of earthquakes, wildfires, storms, and hazardous materials spills, it is important for residents to know how the Port of Los Angeles, City of Los Angeles and the Los Angeles County Operational Area would notify the community before, during, or after an emergency. It is essential that information be provided timely. Listed below are the various ways emergency information — alerts and warnings — may be disseminated to the community.

EAS (Emergency Alert System)
Emergency information is broadcast directly via the Los Angeles County Sheriff's Department to the various media outlets. For emergency events and conditions of concern a broadcast message is disseminated to the public via radio and television stations. The message is a voice message only, with text messages scrolling on the television screen.

Cable Television
The City has an agreement with the various Cable franchises to provide the public with alerting and notification of various disaster situations, via EAS. The City's cable Channel 35 will also provide directions to the community via scrolled information, and also through live delivery. (Channel 35 is not available with satellite providers).

AM Radio

Listen to KNX 1070 AM, KFWB 980 AM, and KFI 640 AM radio stations for regional emergency alert information for the Los Angeles County area.

Satellite Radio

SIRIUS broadcasts emergency information on channel 184// SIRIUS Weather and Emergency, and also reports traffic and weather information for Los Angeles on Channel 150. XM Radio will broadcast emergency information on channel 247// Emergency Alert 24/7, and also reports traffic and weather information for Los Angeles on XM 222.

Amateur Radio
The Emergency Operations Organization of the City of Los Angeles has designated the Los Angeles Fire Department to manage its amateur radio program under the Auxiliary Communication Service (ACS) agreement with the State Office of Emergency Services. The City of Los Angeles Auxiliary Communication Service Radio Net meets each Monday evening at 19:30 (7:30 p.m.) for the purpose of passing radio traffic to ACS members. The Los Angeles Fire Department manages the ACS Monday Night Radio Net for the Emergency Operations Organization of the City of Los Angeles. All Amateur Radio Operators not affiliated with the Los Angeles City ACS are invited to monitor the Net or are requested to take their traffic to another frequency until the Net is completed.

The Los Angeles Fire Department is proud to have widespread support from the Amateur Radio community in Southern California. If you are a licensed Amateur Radio Operator (aka 'Ham'), or, you wish to become one through our Mentoring Program, we welcome you to join or support the efforts of the LAFD Auxiliary Communications Service (ACS).

The LAFD ACS Radio Net operates each Monday night at 7:30 p.m. on:

147.30 MHz (+) PL-110 or 224.68 MHz (-) PL-114

Routine matters such as current events, upcoming training and drills are addressed during the Monday Night Radio Net. The ACS is an integral part of the Los Angeles Fire Department's communications infrastructure and has the full support of LAFD Administration. ACS volunteers are considered vital in supporting a wide variety of Department operations, especially in times of duress.

Emergency Digital Information Service (EDIS)

The State of California issues emergency notification via a digital service called EDIS. Individuals who are interested in getting these messages can subscribe for free at www.incident.com.

Other warning notification systems used in the City of Los Angeles include:

  • Mobile emergency vehicles sirens and loud speakers
  • Helicopters using public address systems
  • Door to door notification by both Police and Fire, Neighborhood Watch Block Captains, and City personnel